Years of experience: 17
Complaint Resolution SpecialistCustomer Care SpecialistCase ManagerCustomer ServiceCustomer Success Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Savin's Career Path
Nov. 2017 -Present
CMD NetworkWebsite Customer Service Manager
Bucharest, RomaniaProvide exceptional customer service by addressing product and service inquiries and resolving customer issues in a timely manner. Attract and engage potential customers by offering detailed information about products and services, and suggesting additional relevant offerings. Open and maintain customer accounts, ensuring accurate and up-to-date account information. Resolve customer complaint...
Oct. 2014 -Present
București, RomâniaMain Objective: The primary goal is to deliver the highest quality furniture within the shortest time frame. Product Range: The product range is highly diverse, encompassing a wide variety of furniture categories, including: Small Furniture and Accessories: Shelves, chairs, racks, and other functional items. Bedroom Furniture: Beds, sofas, sofa sets, cabinets, windows, shelves, bookcases, and...
Oct. 2014 -Nov. 2017
CR Consulting SRLPurchasing / Sales Advisor
Bucharest, RomaniaManaged relationships with over 20 suppliers, ensuring 98% product availability and resolving supply issues within 24 hours. Increased client portfolio by 30% over 3 years through proactive outreach and tailored product presentations. Negotiated contracts with 15+ vendors, achieving average cost savings of 8% while maintaining quality standards. Prepared and submitted daily performance report...