Miami, FLConsulted on operational scaling for a fast-growing startup. Brought structure and clarity to warehouse workflows, fulfillment accuracy, and customer service alignment. Key Achievements
• Implemented IMS to eliminate inventory oversells
• Created warehouse and CS SOPs that reduced shipping errors
• Introduced project management systems to enhance team collaboration
United StatesRemote + International Travel Led eCommerce and logistics operations for a rapidly growing, highly seasonal luxury gift brand. Oversaw multi-node fulfillment, 3PL relationships, Shopify systems, and end-to-end order performance with a focus on scalable infrastructure. Key Achievements
• Reduced per-unit fulfillment costs by 17% through 3PL contract negotiations
• Cut fulfillment error rates b...
Los Angeles County, California, United StatesOwned end-to-end operations and fulfillment strategy during periods of explosive growth for this luxury gifting brand. Built out internal systems, ERP integrations, and scalable SOPs to support 500%+ order surges during peak holidays. Key Achievements
• Increased order accuracy and speed by 36% during peak seasons
• Negotiated vendor contracts that reduced average cost-per-order
• Successfull...