Years of experience: 14

Technical Support AgentCustomer Retention SpecialistComplaint Resolution SpecialistNigeriaHelp Desk SupportCall Center

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Olajumoke's Career Path
Operations LeadOct. 2017 -
Present
Crystal Palace WorldOperations Lead
Lagos, Nigeria
Customer Care RepresentativeAug. 2011 -
Sep. 2016
MTN NigeriaCustomer Care Representative
Lagos
InternJun. 2007 -
Dec. 2007
AccentureIntern
LagosCompiled CVs using excel spreadsheet for analysis in a recruitment process Assisted the team leader to compile the list of five top banks in Nigeria

Olajumoke's Posts

  • 3

    About myself

    Experienced Remote Customer Support Agent with 5+ years in call management, scheduling, and administrative support. Efficient in handling high-volume calls, resolving inquiries, and proficient in Microsoft Suite and CRM tools. Manages 120+ tickets per shift, enhancing customer satisfaction and retention.

  • 3

    Job Description

    Seeking a full-time international remote role focused on customer relations and issue resolution. Aspiring to contribute to company revenue growth while maintaining work-life balance. Passionate about delivering exceptional service and support.

  • 3

    How to contact

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