Years of experience: 21

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Karin's Career Path
Executive HR Shared Services | Virtual HR Admin | Digital HR Support | People OpsAug. 2025 -
Present
SyncPoint HRExecutive HR Shared Services | Virtual HR Admin | Digital HR Support | People Ops
City of Cape Town, Western Cape, South AfricaExperienced HR Leader with over 20 years in Shared Services, HR Operations, and Digital Transformation. I specialize in streamlining people processes, automating workflows, and enhancing employee experience through scalable, efficient HR solutions. Passionate about enabling business growth through strategic service delivery and digital HR innovation.
HR Shared Services | Payroll | HR Operations ProfessionalAug. 2025 -
Aug. 2025
SyncPoint HRHR Shared Services | Payroll | HR Operations Professional
City of Cape Town, Western Cape, South AfricaStrategic HR Professional with over 20 years of experience in Shared Services, Payroll, and HR Generalist functions within high-performance environments. Proven success in leading large-scale HR service delivery transformations and implementing global operating models and aligning people strategy with business outcomes. Recognised for building high-performing, service-focused teams, driving d...
Head of HR Shared ServicesSep. 2021 -
Aug. 2025
MassmartHead of HR Shared Services
Western Cape, South AfricaHR Operations & Compliance Expertise: In-depth knowledge of HR service delivery models, employment laws, and compliance requirements across multiple regions. Experience managing payroll, benefits administration, case management, and HR policies at scale. Ability to ensure data security and regulatory compliance in HR records and transactions. HR Technology & Data Analytics: Strong proficiency...

Karin's Posts

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    How I can help you

    I offer expert freelance services in HR support, including proofreading, data management, product reviews, and process optimization, all aimed at enhancing your brand's professionalism and efficiency. My approach combines structure, empathy, and operational excellence.

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    People I am looking for

    I work best with businesses seeking to improve HR processes, streamline operations, and enhance brand trust. Whether you're a solo entrepreneur or a corporate entity, I'm here to provide tailored support that aligns with your goals.

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    Experience & Cases

    • Launched HR Call Centre, boosting FCR to 80%. • Built analytics framework for service quality. • Introduced dashboards for quick decision-making. • Automated payroll processes for accuracy. • Reduced HR queries by 40% with self-service.

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    How to contact

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