Years of experience: 14

Community ManagerCRM managerCommunications ManagerBrand Marketing ManagerMarketingCustomer Retention Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Brittany's Career Path
Customer SuccessApr. 2025 -
Sep. 2025
8figCustomer Success
New York, New York, United States
Key Account & Client Success ManagerJun. 2017 -
Jan. 2025
Three Day Rule MatchmakingKey Account & Client Success Manager
Los Angeles, California, United States
Account Manager & Marketing AssistantJan. 2011 -
Jun. 2017
Horizon Information Systems, IncorporatedAccount Manager & Marketing Assistant
New York, New York, United States

Brittany's Posts

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    How I can help you

    I boost client retention by creating scalable success processes and optimizing customer experiences. Key strategies include refining touchpoints, managing accounts, and designing feedback systems that drive loyalty and growth through clear KPIs.

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    People I am looking for

    Seeking partnerships with tech, lifestyle, and wellness brands. Experienced in SaaS, premium services, and wellness sectors. Proven track record in retaining clients and fostering long-term relationships across B2B and B2C.

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    Experience & Cases

    Achievements include boosting SaaS retention to 99%, launching a premium matchmaking program, and enhancing wellness brand engagement. Open to collaborating with mission-driven startups and teams valuing customer experience.

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    How to contact

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