Years of experience: 14

Project CoordinatorExecutive AssistantPersonal AssistantAssistantCustomer Success ManagerInfluencer Marketing Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Stefanie's Career Path
Associate Director, Marketing Operations/StrategyMar. 2020 -
Nov. 2024
RazorfishAssociate Director, Marketing Operations/Strategy
Austin, Texas AreaLed multi-channel marketing operations, driving customer engagement and retention through data-driven strategies. Managed campaign execution, performance analysis, and cross-functional collaboration to enhance loyalty programs. Strengthened client relationships and positioned the agency as a trusted strategic partner. Expertise in CRM, Salesforce, Adobe Campaign, and customer segmentation.
Marketing Operations SupervisorMay. 2015 -
Feb. 2020
Publicis SapientMarketing Operations Supervisor
Austin, Texas, United StatesOptimized marketing workflows, boosting efficiency and campaign performance across email, CRM, and paid media advertising. Spearheaded A/B testing strategies, increasing email open rates by 20% and conversions by 15%. Advised top financial clients on email marketing and CRM best practices. Managed budget allocation and cross-functional execution to enhance digital engagement.
Technical Account ManagerSep. 2013 -
Apr. 2015
RazorfishTechnical Account Manager
Austin, Texas AreaIn my role as a Technical Account Manager at Razorfish in Austin, Texas, I served as the go-to expert for clients, providing innovative solutions to their CRM and marketing automation challenges. By collaborating with cross-functional teams, I developed personalized marketing strategies, conducted deliverability audits, and optimized sender reputation to drive successful campaigns.