Years of experience: 16
Medical BillerMedicalClient Relations SpecialistCustomer Service
Trusted by top professionals
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Exceptionally trusted; proven professional excellence.
Michelle's Career Path
Jan. 2025 -Present
Tyro PaymentsSenior Manager Health Strategic Account
AustraliaAs Senior Manager, Health Strategic Relationships at Tyro Payments, I lead the Health Account Management team, driving strategic engagement with Australia’s largest publicly listed and private health providers. My focus is on enhancing client relationships, streamlining payment capabilities, and improving working capital efficiency. I work closely with key healthcare providers to optimize fin...
Jun. 2023 -Oct. 2025
Tyro PaymentsStrategic Relationship Manager
Brisbane, Queensland, Australia• Managed strategic relationships with key health customers, driving engagement and satisfaction. • Identified and pursued new business opportunities, contributing to Tyro Health's growth strategy. • Collaborated with cross-functional teams to enhance service offerings, resulting in improved client retention.
Dec. 2021 -Dec. 2024
Australia• Served as Secretary on the Board of IASAQ, overseeing membership and governance initiatives. • Led strategic planning for community engagement and large-scale events, enhancing organizational visibility. • Fostered partnerships with local organizations, resulting in a 30% increase in community participation.