Years of experience: 24

Data EntryTranslatorExecutive AssistantAdministrative AssistantAssistantService Quality Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nicole's Career Path
Agente inmobiliarioNov. 2024 -
Present
Prestige by NicoleAgente inmobiliario
México
Managing DirectorDec. 2016 -
Jul. 2025
Estados UnidosComprehensive management of U.S. operations for Karin Herzog (Swiss luxury cosmetics). Oversight of commercial, marketing, customer service, finance, logistics, and operations departments. Coordination of international supply chain and negotiations with logistics providers and customs brokers. Development of strategies for retail, online, and professional channel expansion, including website ...
Training and Customer Service ManagerMar. 2011 -
Nov. 2016
Karin Herzog Oxygen SkincareTraining and Customer Service Manager
MéxicoResponsible for training and sales/customer service support. Onboarding and education of new team members on products, protocols, and internal systems. Opening of new points of sale and direct customer engagement across in-person and digital channels. Development of training manuals and materials. Post-training follow-up and interdepartmental coordination for continuous service improvement.