Years of experience: 38

Document ProcessorDatabase CoordinatorData Entry AssociateData Entry SpecialistOffice AdministratorExecutive Assistant

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Tricia's Career Path
Customer Service Operations SpecialistAug. 2025 -
Present
Self-employedCustomer Service Operations Specialist
Duncan, British Columbia, Canada• Provides exceptional customer service through effective communication with clients via phone and email. • Conducts thorough research and report writing to support business needs and enhance client satisfaction. • Specialized in copy editing and business writing, ensuring clarity and professionalism in all communications.
Constituency Assistant for Sonia Furstenau, MLAMar. 2018 -
Oct. 2024
Legislative Assembly of BCConstituency Assistant for Sonia Furstenau, MLA
Cowichan Valley Constituency Office, Duncan, BCResearch information on, and contact information for, government programs and services Assist constituents to understand & deal with government policies and decisions Ensure due process for constituents when dealing with the provincial government Liaise with various federal government departments and community organizations Represent Member at events and meetings as required Prepare correspon...
Vocational and Disability Management Consultant/Career & Life Skills CoachSep. 2012 -
Dec. 2018
Tricia Datené ConsultingVocational and Disability Management Consultant/Career & Life Skills Coach
Duncan, BCI have successfully assisted hundreds of individuals with disabilities in re-entering the workforce through my role as a Vocational Rehabilitation Consultant. • Developed comprehensive rehabilitation plans addressing a wide range of conditions, including chronic pain and learning disabilities. • Offered services to diverse clients, including insurance companies, law firms, and unions, ensurin...

Tricia's Posts

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    About myself

    With over 7 years as a Constituency Assistant and 12+ years in vocational rehabilitation, I excel in resolving client issues and delivering top-notch support. I seek a remote role that leverages my communication skills and dedication to customer satisfaction.

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    Job Description

    I aim to bridge connections between companies and their clients by fostering strong relationships. My goal is to contribute to an organization where I can utilize my expertise to enhance customer engagement and satisfaction.

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    How to contact

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