Years of experience: 13

Data EntryTranslatorAssistantCustomer ServiceCall CenterHR

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Roxana's Career Path
Senior Customer Success ManagerOct. 2021 -
Present
Rackspace TechnologySenior Customer Success Manager
Houston, Texas, United States
Independent Business OwnerJan. 2018 -
Present
Mount Career Development ServicesIndependent Business Owner
Houston, Texas, United States
Customer Success Partner/National Sales SpecialistSep. 2017 -
Oct. 2021
SyscoCustomer Success Partner/National Sales Specialist
Houston, Texas, United States•Direct partner to a national account setting within the Healthcare, Senior-Living and Higher Education business portfolio, supporting an executive team with strategic selling, management and account maintenance • Execute business reviews, presenting opportunities for customers to grow their business •Participate in audits and procedures that identify pricing errors, product needs and incomin...

Roxana's Posts

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    About myself

    Proven expertise in account management, customer retention, and contract management. Achieved a 15% yearly increase in contract renewals, and successfully secured new business through strategic contract negotiations.

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    Job Description

    Seeking a dynamic role in customer success to leverage my skills in fostering client relationships and driving business growth through innovative solutions and strategic engagement.

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    How to contact

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