Years of experience: 22
Education
Trust Score
Exceptionally trusted; proven professional excellence.
Aura's Career Path
Mar. 2024 -Apr. 2025
ChronusDirector of Implementation & Technical Support
• Redesigned the end-to-end implementation process, reducing time-to-value by 48% (from 100 to 52 days), resulting in faster product adoption and improved customer onboarding experience.
• Elevated customer satisfaction scores from 3.0 to 4.9/5 by streamlining onboarding workflows, improving service delivery standards, and embedding customer-centric practices.
• Achieved 91% Gross Revenue Ret...
May. 2022 -Feb. 2024
Beable EducationVice President of Implementation & Professional Services
• Architected and led the national implementation strategy for a high-growth EdTech SaaS startup, launching a scalable service delivery model that supported rapid expansion across K–12 districts.
• Built and managed a cross-functional team from the ground up, delivering impactful professional development, driving platform adoption, and accelerating time-to-value for clients.
• Delivered a yea...
Jan. 2022 -Apr. 2022
IXL LearningManager of District Partnerships
• Scaled the District Partnership team to support nationwide enterprise SaaS implementations for districts with 10K+ students.
• Introduced multi-tiered team structures to ensure continuity and depth of service across complex, high-value districts.
• Led strategic alignment initiatives to increase cross-functional collaboration with Sales, Product, and Customer Success teams.
• Maintained str...