Years of experience: 22
Service Quality ManagerCustomer Retention SpecialistCustomer Care SpecialistLive ChatChat SupportClient Relations Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Jessica's Career Path
May. 2023 -May. 2025
Signet JewelersDigital Learning & Product Marketing Specialist
United StatesI am beyond excited to channel my 20+ years experience in the jewelry business into an exciting new role. My primary role will be to simplify & further refine GTF’s digital field expectations, strategies, trainings, and customer experience evaluations from a “field-first” perspective.
Sep. 2003 -Present
Technology | CX | Retail OperationsField Enablement Manager | Strategy & Operations | Digital Adoption | Customer Experience
I am a Strategic Digital Enablement and Operations Leader with 20+ years of experience translating frontline insight into enterprise-level solutions. I am currently seeking my next opportunity and can be reached at [email protected]
Sep. 2003 -May. 2023
Signet JewelersPerformance District Manager