Years of experience: 10

Customer Care SpecialistHelp Desk SupportCustomer ServiceWeb DeveloperTech SupportFrontend Developer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ben's Career Path
Customer Service AssociateMar. 2024 -
Present
The Home DepotCustomer Service Associate
Harrisburg, Pennsylvania, United StatesI provide comprehensive customer service support including handling returns, order fulfillment, and payment processing. I have received 2 Associate of the Month Awards and 4 Associate Homer Awards for excellence in customer service, demonstrating my commitment to quality and customer satisfaction in fast-paced retail environments.
Configuration AssociateMay. 2022 -
Sep. 2022
Pierson Computing Connection Inc.Configuration Associate
Mechanicsburg, Pennsylvania, United StatesI assisted with computer configuration, imaging, and shipment processes, ensuring quality standards and timely delivery of technology solutions. My role involved technical setup procedures and coordination with shipping logistics to meet customer requirements and deadlines.
Software DeveloperFeb. 2022 -
Mar. 2022
Target SystemsSoftware Developer
Mechanicsburg, PAI developed frontend components for genome analysis applications in the healthcare technology sector. I designed and implemented user interface elements using C#/.NET framework, contributing to critical software solutions that support genetic research and healthcare applications with focus on performance and usability.

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