Years of experience: 16

ITC-level ExecutiveCustomer ServiceEngineerCase ManagerCOO

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ricardo's Career Path
Strategic Project DirectorFeb. 2024 -
Aug. 2025
EndpointsStrategic Project Director
Bogotá, Capital District, Colombia- Defined and executed strategic roadmap for LATAM site network expansion (USD 2M acquisitions, +250 employees). - Led clinical site integration projects (assessment, eSource adoption, go-live). - Coordinated board governance with international, cross-functional teams. - Developed KPI frameworks and Power BI dashboards to optimize and monitor global operations performance.
COOJun. 2020 -
Feb. 2024
Integra ITCOO
Bogotá, Capital District, Colombia- Led the PMO, customer success, Analytics and Data Management teams for clinical trial studies world wide - Oversaw clinical trial technology adoption (CTMS, ePRO, CRFs, ERPs) across 10+ countries (US, LATAM, EU). - Negotiated multimillion-dollar contracts with CROs and top-20 sponsors. - Scaled operations of Phase I–IV studies with revenues >USD 10M. - Developed Business Intelligence dashbo...
General ManagerJun. 2019 -
Jun. 2020
Integra ITGeneral Manager
Bogotá D.C., Colombia- Doubled company growth (USD 2M sales, 40% profitability) while navigating COVID-19. - Maintained workforce stability and business continuity in a global crisis. - Managed P&L with budget >USD 1M.

Ricardo's Posts

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    How I can help you

    I specialize in PMO, project management, and customer satisfaction. My expertise includes advanced Excel, BI dashboards, strategic planning, and defining KPIs and OKRs, ensuring efficient and effective project execution.

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    People I am looking for

    I tackle strategic, operational, and problem-solving tasks by assessing the current status, setting clear goals, conducting gap analysis, and executing comprehensive plans for improvement.

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    Experience & Cases

    Seeking clients such as: - Cevaxin - VaxTrials

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    Achievements include: - 10+ years in global operations management - Served tech, clinical trial, and eClinical companies

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    How to contact

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