Kate's Posts
- 0Kate Austin-Smith
Creative Operations Director
is willing to share expertiseBring Structure and Clarity to Your Projects - 0
How I can help you
I provide reliable remote support across research, writing and organisation. I help structure ideas, clean up workflows, draft clear communications and move projects forward. Available for one-off tasks or short, focused projects.
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People I am looking for
Happy to be introduced to anyone who needs research, writing, organisation or project support delivered calmly and reliably.
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Experience & Cases
I’ve supported individuals and small teams in bringing clarity to complex projects, simplifying workflows and creating practical structure. My work focuses on turning overwhelm into organised, manageable action.
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How to contact
- 0Kate Austin-Smith
Creative Operations Director
is looking for clients and feedbackCreative Operations Leadership for Sustainable Growth - 0
About
• Partner with founders for operational clarity • Scale creative teams with strategic design • Oversee budgets for financial discipline • Align multi-region teams for cohesive delivery • Stabilize projects during rapid growth • Address chaotic delivery and stretched founders
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Cases & Experiences
• Scaled creative department 5x (7 → 35) during rapid expansion • Promoted to Chief of Creative Operations • Led budget planning & commercial governance with CFO • Improved utilisation by reducing reactive freelance spend • Recruited and built senior creative leadership layer
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Work Order
• Stabilise delivery during periods of rapid growth • Design team structures for sustainable scale • Embed commercial discipline and margin oversight • Strengthen senior leadership capability • Partner with founders as a strategic operations lead
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How to contact
- 0Kate Austin-Smith
Creative Operations Director
is willing to share expertiseComplimentary Ops Clarity Session - 0
How I can help you
I resolve operational friction in growing creative businesses - delivery instability, unclear team structure, margin pressure and reactive hiring. I bring workflow clarity, workforce planning and commercial discipline to create scalable growth and restore leadership focus.
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People I am looking for
I’m looking to connect with founders and leadership teams of scaling creative businesses who need senior operational partnership during growth or transition. I’ve scaled Uncommon Creative Studio (7→35 creatives) and serve on the senior leadership team at OURHouse.
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Experience & Cases
Scaled Uncommon Creative Studio 5x (7→35 creatives), rising to Chief of Creative Operations and leading budget governance alongside CFO leadership. Now serve on the senior leadership team at OURHouse, bringing structured operational leadership to growing creative businesses.
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How to contact


