Years of experience: 6

Client Relations SpecialistITProduct ManagerProject ManagerCustomer ServiceCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Rafael's Career Path
Product Manager & Head of QAAug. 2024 -
Present
CoinRoutesProduct Manager & Head of QA
Client Success SpecialistApr. 2023 -
Apr. 2025
CoinRoutesClient Success Specialist
Miami, Florida, United States
Business Development & Operations ManagerSep. 2022 -
Present
CT Cleaning ServiceBusiness Development & Operations Manager
Oversee business growth and administrative operations for my family-run cleaning service specializing in commercial, medical, dental, and residential cleaning across New Jersey. Lead client acquisition initiatives, manage financial processes, and maintain strong customer relationships to drive long-term success.