Albuquerque, New Mexico, United Statespart-time instructor for Central New Mexico Community College - Ingenuity Deep Dive UX/UI Bootcamp. Conducting portfolio/design reviews of student assignments and offering feedback to learners
Advising learners on potential career paths and self-employment/entrepreneurship within UX and Digital Product Design
Working on the following design teams as an Insight Global contractor Network Experience Team: July 2023-November 2024
Support & Troubleshooting Team: November 2024 - present Led design for Verizon.com’s Network Status Hub network tracker for customers, the outage map
experience for customer service reps, and Verizon.com’s coverage map experience
Performing visual quality assurance on front-e...
Added the following features to the Damage Prevention/TMS product used by electric + gas utilities/telecommunications companies for increased organizational adoption
- Ticket PDF Export
- GIS Electric and Gas Assets map iconography
- Offline Mode and conflict resolution for data records
- Emergency ticket notifications for locators and damage prevention inspectors Retrofitted Job Hazard Analy...