Years of experience: 3
AssistantAdministrative AssistantTechnical Support AgentCopywritingCall CenterVoice Over
Trust Score
Exceptionally trusted; proven professional excellence.
Dafina's Career Path
Apr. 2025 -Present
Self-employedVirtual Assistant
Nov. 2021 -Dec. 2023
BSNAPPS.COMCustomer Success Analyst, Data Science and Service Delivery
Brisbane, Queensland, Australia• Served as the first point of contact for client inquiries and technical concerns, ensuring timely resolution and a positive customer experience.
• Built and maintained long-term client relationships by aligning product value with business goals, conducting regular check-ins, and maintained regular communication.
• Collaborated closely with Customer Success Managers, CS team, and the Enginee...
Jul. 2021 -Nov. 2021
BSNAPPS.COMCustomer Success Data Analyst Intern
Brisbane, Queensland, Australia