Years of experience: 15

Startup FounderMarketingC-level ExecutiveConsultingCOOBrand Marketing Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nidal Mohammed's Career Path
Brand & Communication | Sponsorship | CSRSep. 2024 -
Present
IPDC FinanceBrand & Communication | Sponsorship | CSR
Head of Integrated Processing Unit, IPDC EZDec. 2022 -
Oct. 2024
IPDC FinanceHead of Integrated Processing Unit, IPDC EZ
- Lead a team of 14 specialists in credit risk management, operations, and customer experience. - Oversee loan account creation and disbursement, streamlining the lending process. - Responsible for Communication & Promotion Strategies - Drive IRR optimization and manage PAR and NPL ratios. - Provide exceptional customer service and technical/business solutions. - Cross-sell IPDC's financial p...
Head of Rider Operation, HungryNaki (Daraz)Feb. 2022 -
Sep. 2022
Alibaba GroupHead of Rider Operation, HungryNaki (Daraz)
- Led a team of 25 to achieve and exceed business goals. - Boosted rider retention by 8% and user retention by 13% in five months. - Reduced cost per order by 61%, from $1.69 to $0.67 USD. - Transitioned delivery agents to a freelance model, enhancing flexibility. - Revamped rider app, introducing industry-leading features. - Optimized customer complaint management system.

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