Years of experience: 3

IT🐦 DesignEngineerSystem AnalystQA EngineerProject Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
James's Career Path
Client Support SpecialistSep. 2024 -
Present
PNCClient Support Specialist
Louisville, Kentucky• Provided client support for online banking, mobile banking, and telephone banking at PNC in Louisville, Kentucky. • Troubleshooted debit cards, online credentials, and passwords for customers to ensure seamless banking experiences.
Technical SpecialistFeb. 2024 -
Aug. 2024
Murtech Staffing & SolutionsTechnical Specialist
Louisville Metropolitan Area
Client Support SpecialistJan. 2018 -
May. 2018
Fountain Group/HumanaClient Support Specialist
Louisville, Kentucky, United StatesMigration of Employees in office to work from home. Outlook building and profiling Average tickets daily were 30-40 while ticketing each call inbound/outbound

James's Posts

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    How I can help you

    We address all computer and networking needs with over 5 years of experience. Our team holds technical certifications ensuring reliable and efficient solutions.

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    People I am looking for

    Seeking partnerships with any business type. Open to diverse industry needs. Honest and transparent collaborations. Tailored solutions for all.

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    Experience & Cases

    Achievements: Earned certifications while employed. Awarded Employee of the Year. Recognized for compassion. Clients: Humana, PNC, Murtech.

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    How to contact

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