Years of experience: 7

Customer Success ManagerOperationsSales ManagerPartnerships ManagerHead of GrowthC-level Executive

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Heather's Career Path
Co-FounderNov. 2024 -
Present
CORE IT is a strategic consulting and training platform co-founded by Heather Hughes Hardy and Jenna Hennig to transform the way aesthetic and wellness practices operate, convert, and grow. We specialize in high-impact training for aesthetic providers, Patient Care Coordinators (PCCs), and sales-focused front office teams, delivering the structure, language, and systems that drive trust-based...
Chief Operating OfficerJan. 2024 -
Feb. 2025
Austin Plastic SurgeonChief Operating Officer
As Chief Operating Officer, I oversee daily operations, strategic planning, and financial management, leveraging a bias for action and a passion for balancing creativity with structure. Collaborating with my executive leadership team, I implemented a dynamic leadership framework to support our rapid growth, which has included the addition of 70 team members since my arrival. To meet the deman...
Lead Patient Care CoordinatorJan. 2023 -
Jan. 2024
Austin Plastic SurgeonLead Patient Care Coordinator
Austin, Texas, United States