Years of experience: 10

HRCustomer ServiceConsultingCustomer Success ManagerCase ManagerClient Relations Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Surina's Career Path
Behavioral Health SpecialistOct. 2023 -
Present
Carisk PartnersBehavioral Health Specialist
In my role, I provide routine emotional and psychological support to patients and their support networks following workplace accidents. By leveraging my expertise, I collaborated closely with Carisk Outcomes' Clinical Team, significantly contributing to contract development and the effective management of patient Care Coordination Plans. My involvement ensured the integration of behavioral he...
Vice President of OperationsApr. 2022 -
Present
MezaméVice President of Operations
In my journey, I've been instrumental in fostering community connections and optimizing mental health services. I successfully leveraged local ties to establish referral networks, resulting in a remarkable 100% increase in referral partnerships. Beyond that, I delved into insightful data reporting, ensuring we not only met but exceeded weekly session targets, and maintained positive relations...
Alcohol and Drug Addictions CounselorJul. 2021 -
Apr. 2022
CITY OF COLUMBUS - COLUMBUS HEALTH DEPARTMENTAlcohol and Drug Addictions Counselor
I was on the front lines, making a meaningful impact in addiction recovery. Conducting biopsychosocial assessments for 3-8 individuals weekly, I connected over 100 patients with treatment programs, contributing to a sustainable sobriety rate. Whether in clinical or community settings, I provided crisis intervention and de-escalation techniques, ensuring support during challenging times. Colla...

Surina's Posts

  • 2

    About myself

    Led audit initiatives, enhancing quality through call reviews and document assessments. Boosted referral partnerships by 100% at Mezamé. Directed operations at Seacrest, achieving accreditation for 30+ staff. Expert in data-driven process evaluation for improved KPIs and patient satisfaction.

  • 2

    Job Description

    Seeking roles in quality review and administrative tasks, leveraging my expertise in quality assurance, compliance, and team leadership to enhance operational efficiency and service quality.

  • 2

    How to contact

No responses yet
0