Years of experience: 7

United KingdomCall CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterCustomer Service

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Edna's Career Path
IEUK Business and Management InternJun. 2023 -
Jun. 2023
Bright NetworkIEUK Business and Management Intern
Customer Experience SpecialistDec. 2022 -
Present
HabitoCustomer Experience Specialist
London, England, United Kingdom
Customer Success RepresentativeNov. 2021 -
Nov. 2022
JourneycallCustomer Success Representative
Hull, England, United Kingdom

Edna's Posts

  • 0

    How I can help you

    I ensure vulnerable customers receive proper advocacy while adhering to GDPR. I enhance team efficiency through onboarding and training, boosting satisfaction and retention. I strictly follow protocols, monitor risks, and improve processes.

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    People I am looking for

    Seeking businesses eager to enhance customer experience, reduce churn, and align with regulatory standards. Ideal partners are passionate about process improvements and compliance.

  • 0

    Experience & Cases

    Achievements: - Reduced query resolution by 2 days - Maintained 4.8 Trustpilot rating - Boosted revenue by 60% through events Clients: - Habito - Doccla - Journeycall - Middlechase - Schneider Institute

  • 0

    How to contact

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