Years of experience: 10
Data EntryTranslatorCustomer Service⚖️ Legal
Trust Score
Highly reliable; strong professional involvement.
Ajai's Career Path
Mar. 2025 -Jun. 2025
MetLifeIimplementation Leader II
Leading Large-Scale Group Benefits Implementations (1,000–5,000+ Lives) As an Implementation Leader, I specialize in orchestrating seamless onboarding and ongoing support for mid-sized to large clients. My role bridges strategy, compliance, and execution to deliver exceptional employee benefits experiences. Key highlights: ✔ End-to-End Program Management – Own the implementation lifecycle for...
Jan. 2024 -Mar. 2025
Capital OneAssistant Relatonship Manager
Customer Service & Escalations: Acting as the main contact for dealer-related service escalations, providing a "concierge" level of support to resolve issues promptly. Administrative Coordination: Managing administrative and operational tasks between Capital One and dealerships, ensuring smooth and efficient interactions. Consultative Support: Utilizing your understanding of Capital One's pro...
May. 2022 -Sep. 2022
CompassSenior Onboarding Specialist
High-volume specialist for high-touch customers including product training, and value-selling on the technology platform. Increase conversion of product adoption and serve as customers' advocates through education and collaboration. SPOA for new market launch, creation and maintaining SOPs, best practices related to onboarding Pilot future onboarding offerings (including expansion and merger)...