Years of experience: 5

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Steve's Career Path
Head of BrandMay. 2023 -
Present
OraDMT- Digital Marketing TrainingHead of Brand
Nairobi County, Kenya• Coordinated with cross-functional teams to ensure brand consistency across digital channels. • Followed up on client feedback, monitored online reviews, and addressed concerns to enhance customer satisfaction. • Conducted competitor analysis to keep Oracom’s digital marketing approach innovative and competitive. • Trained Email marketing and Mobile Messaging
Digital Marketing ExecutiveJan. 2023 -
Apr. 2023
Oracom GroupDigital Marketing Executive
Kenya• Developed and implemented digital marketing strategies, increasing brand visibility and engagement by over 30%. • Managed and grew multiple social media platforms, including Facebook, LinkedIn, and Instagram, resulting in a 25% increase in followers. • Tracked and analyzed social media metrics to optimize content strategy and improve audience targeting.
Call Center AgentJun. 2022 -
Nov. 2022
Nestrock DevelopersCall Center Agent
Kenya• Managed high volumes of inbound and outbound calls, averaging over 80 calls per day while ensuring a positive customer experience. • Resolved a range of customer inquiries, achieving a 95% customer satisfaction rate. • Documented and analyzed customer feedback, identifying common issues and suggesting improvements to management. • Utilized active listening skills to accurately assess custom...

Steve's Posts

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    About myself

    With over 2 years at OraDMT, I excel in social media management, content creation, and community engagement. As a digital marketing expert, I've also trained teams in effective email marketing strategies.

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    Job Description

    Seeking a Social Media Manager position emphasizing ad management, innovative content creation, and vibrant community engagement. A role that allows me to leverage my expertise to drive brand growth and audience interaction.

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    How to contact

No responses yet
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    How I can help you

    I ensure businesses maintain a strong brand identity digitally while managing administrative tasks like minute writing, scheduling, and correspondences. I start with a comprehensive digital audit, including website and social media analysis.

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    People I am looking for

    - Oshwal College - Diani Reef - Tai Sacco - Nation Housing

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    Experience & Cases

    - Increased social media engagement by 20% - Boosted lead acquisition by 15% - Worked with small businesses, startups, and entrepreneurs

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    How to contact

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    About myself

    With over three years of expertise in digital marketing and administration, I excel in calendar and correspondence management, and social media and ads oversight. As brand head at OraDMT for two years, I led my team with distinction.

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    Job Description

    I am pursuing a remote, full-time position in digital marketing or as an administrative assistant, where I can leverage my skills and experience to drive success in a dynamic and forward-thinking environment.

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    How to contact

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