Years of experience: 18
Data EntryCopywritingAssistantCustomer ServiceEducationConsulting
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Michael's Career Path
May. 2024 -Present
GoogleProject Lead
Via Globallogic, a Hitachi Company • Onboarded approximately 300 new joiners per month, contributing to a significant increase in project scale from 300 to 1500 joiners annually, through streamlined processes and effective resource management.
• Enhanced onboarding efficiency by reducing the average onboarding time from 10 to 7 business days through process improvements and strategic streamli...
Apr. 2023 -Present
JRP Consulting, LLCProgram Manager
RemoteJRP Consulting focuses primarily on ERP implementation in the wholesale & multistate environment. As a freelance Program Manager, I coordinate implementation timelines, project budget, logistics and resource management.
Jul. 2022 -Feb. 2023
Simplicity ConsultingProgram Manager, Client Success
-Recruited and onboarded a team of six Client Success Associates, responsible for providing support to Client Success Managers, Consultants, Clients, and Business Development initiatives.
-Manage day-to-day operations of the CSA team and support the CSS division at Simplicity Consulting through strategic program management.
-Manage people, productivity, performance and advancement across the ...