Years of experience: 6

ColombiaOffice AssistantAssistantCustomer Care SpecialistChat SupportClient Relations Specialist

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Nicolas's Career Path
Intake Specialist and High Ticket CloserJan. 2025 -
Present
Lisinski Law FirmIntake Specialist and High Ticket Closer
RemoteI am responsible for qualifying new leads and potential clients, as well as closing high-value deals ranging from $2,500 to $25,000. I also ensure a seamless transition for these clients to the customer service department. Furthermore, I provide support to prospective clients by addressing their inquiries regarding immigration services to facilitate their decision-making process and engagemen...
Intake Specialist and Business Development RepresentativeOct. 2022 -
May. 2025
Smart Insurance CorpIntake Specialist and Business Development Representative
Bogota, D.C., Distrito Capital de Bogotá - Departamento, Colômbia-Provide comprehensive support and educational guidance to customers regarding insurance products and services. -Maintain meticulous records, manage client information, and implement retention strategies for customers across Allstate, Safeco, and State Auto companies. -Proactively identify and capitalize on sales opportunities with all clients, ensuring seamless completion of the sales proces...
Customer Service RepresentativeJun. 2022 -
Oct. 2022
AllstateCustomer Service Representative
Bogota, D.C., Distrito Capital de Bogotá - Departamento, Colômbia-Provide personalized support and education to customers regarding their acquired products and services. -Execute changes in customers' accounts efficiently, addressing billing issues, and fulfilling general requirements promptly. -Ensure a seamless experience for customers by resolving their concerns and maintaining a high level of satisfaction.

Nicolas's Posts

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    Cómo puedo ayudarte

    I specialize in closing high-ticket sales and enhancing sales and customer service processes. My competitive edge includes reliability, high-quality results, and a focus on ambitious goals.

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    Personas que estoy buscando

    Ideal clients: - Service-based businesses - Companies seeking sales process improvement - Organizations aiming for customer service excellence

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    Experiencia y Casos

    Achievements: - Surpassed $200,000 in monthly sales - Top closer in my team - Innovated sales strategies Previous clients: - Lisinski Law Firm - Smart Insurance Agency

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    How to contact

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