Years of experience: 9

Data Entry AssociateTyping SpecialistData Entry SpecialistData EntryOffice AdministratorAdministrative Assistant

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Shadae's Career Path
Project Program CoordinatorJan. 2024 -
Present
JNM Healthcare & Business SolutionsProject Program Coordinator
Upper Marlboro, Maryland, United StatesOrganized and facilitated maternal health listening sessions, bringing together healthcare workers and community advocates to discuss key issues and improve service delivery. Monitored key performance indicators (KPIs), analyzed data trends, and prepared comprehensive impact reports to assess and enhance program effectiveness. Coordinated outreach campaigns aimed at raising awareness and impr...
Training CoordinatorJul. 2023 -
Present
DSFederalTraining Coordinator
Streamlined the Learning Management System (LMS) enrollment process, reducing administrative errors by 30% and accelerating learner onboarding by 25%. Collaborated with Program Managers to successfully launch and track new learning modules, ensuring alignment with program goals. Created and maintained critical training documentation, including SF-182 nominations and payment approvals, to ensu...
PATIENT GUEST SERVICE SUPERVISORFeb. 2020 -
Apr. 2023
MedStar Washington Hospital CenterPATIENT GUEST SERVICE SUPERVISOR
Washington, United StatesSupervised a team of 18 guest support staff, ensuring smooth, patient-centered operations within a fast-paced healthcare environment. Acted as a liaison between patients, families, and hospital teams to address and resolve concerns with empathy and efficiency. Onboarded, trained, and coached new hires to uphold high service standards, while continuously supporting staff through regular check-...

Shadae's Posts

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    How I can help you

    Shadae Cherenfant excels in management and operations, boosting efficiency by 30%. Key tasks: assess operations, strategize, lead innovation, train teams, optimize processes, and sustain growth for long-term success.

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    People I am looking for

    Seeking to collaborate with mission-driven organizations, government agencies, and nonprofits that value data-driven insights, streamlined operations, and stronger community engagement. I thrive working with leaders and teams focused on growth, innovation, and impact.

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    Experience & Cases

    Achievements: Improved healthcare access, organized maternal health sessions, streamlined LMS processes. Enhanced service delivery and supported program managers at DSFederal and JNM Networks. Open to all clients.

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    How to contact

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