Operated as the connective tissue across operations, claims, sales, marketing, and quality control — bringing structure to fast-moving, often ambiguous work. I built workflows, tools, and systems that improved execution and visibility across teams (with process efficiency increasing by about 60%), while also managing executive operations like scheduling, communications, and prioritization. I’...
West Los Angeles- Led Salesforce CRM optimization project, building automations, dashboards, and client flow systems that streamlined outreach and improved data integrity.
- Build simple commissions reports from complex and varying ratio splits
- Implemented a process that would strengthen the team's follow through and task completion goals
West Los Angeles- Created and maintained organizational systems including master packing lists, household inventories, insurance trackers, and travel documentation schedules—improving accuracy, clarity, and efficiency. - Successfully supported multiple investment entities and properties, handling legal filings, HOA compliance, expense reporting, and financial distributions with meticulous attention to deadli...