Years of experience: 17

CanadaCall CenterBanking OperationsQuantitative AnalystFinanceData Scientist

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Rodrigo's Career Path
Senior Manager Business Intelligence & AnalyticsDec. 2022 -
Present
ScotiabankSenior Manager Business Intelligence & Analytics
Toronto, Ontario, Canada• Successfully migrated legacy reports to Power BI Premium, ensuring high availability and refresh frequency creating benefits of $2.3MM per year. • Lead the design and deployment of reporting strategy for the Global Contact Centre assuring 54% in usage and 80% of adoption of Power BI for an audience of 3K. • Lead and support global Power BI co-development programs. • Host more than 30 worksh...
Senior Manager MIS & Advanced AnalyticsJan. 2021 -
Dec. 2022
ScotiabankSenior Manager MIS & Advanced Analytics
Bogotá, DC, ColombiaSuccessfully increase the MIS GBS CC reporting and analytics services across the Caribbean, Chile Contact Centres as well as GBS APM Program. Meaning a 42% FTE growth. Deploy Attrition and Compensation analysis for Canada Support, expecting long-term benefits of 385K CAD. Leader of the finalist team (top 3) 2021 in GRM Global Data Visualization competition.
MIS ManagerOct. 2018 -
Jan. 2021
ScotiabankMIS Manager
Bogotá D.C. DepartmentSuccessfully create the MIS Regional Group across Global Contact Centre. • Design, develop and deploy over 89 reports meaning +1K of monthly deliverables for corporate clients and Operations. • Second Power BI Enterprise deployment in report server. • Develop and deploy predictive framework for COVID-19 in GBS Campus with Time series and Machine Learning, to predict number of cases and indivi...

Rodrigo's Posts

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    How I can help you

    • Design, develop, and deploy comprehensive data analysis solutions. • Extensive experience with data and analytical tools. • Expertise in forecasting, time series modeling, and data visualization. • Strong communication with data.

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    People I am looking for

    • Businesses needing data analysis services. • Clients seeking compelling data visualizations. • Companies requiring Data Science or technical design expertise.

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    Experience & Cases

    • Migrated reports to Power BI Premium, saving $2.3MM annually. • Enhanced reporting strategy for Global Contact Centre, achieving 54% usage increase. • Conducted 30+ workshops on data analytics. • Previous client: Scotiabank.

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    How to contact

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