Years of experience: 9

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Anavict's Career Path
Customer Success & Finance Representative.Apr. 2020 -
Present
ThePowerMBACustomer Success & Finance Representative.
España- Provide support to +6000 students (from more than 15 Latin American countries). - Constant feedback: Identify behavioral changes of Buyers and Customer Person (Sales B2C, B2B and Marketing). - Monitor CSTeam and analyze metrics from Intercom. - Onboarding on internal processes to new incomes (from CSTeam and other departments). - Coordinate internal processes between the LATAM and Spain Cus...
Sales & Marketing ManagerAug. 2019 -
Jun. 2020
Casa Design EIRLSales & Marketing Manager
Provincia de Lima, Peru- Promoting the company's existing brands and introducing new products to the market. - Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals. - Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to ach...
Manager of SalesJan. 2019 -
Aug. 2019
Casa Design EIRLManager of Sales
Perú- Managing organizational sales by developing a business plan that covers sales, revenue and expense controls. - Meeting planned sales goals. - Setting individual sales targets with the sales team. - Tracking sales goals and reporting results as necessary. - Overseeing the activities and performance of the sales team. - Coordinating with marketing on lead generation. - The ongoing training of...

Anavict's Posts

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    How I can help you

    • Assist clients with payment issues • Manage card changes and debt renegotiation • Validate data and diagnose problems • Provide timely, effective solutions • Reduce debt, boosting financial health

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    People I am looking for

    • Serve B2C clients • Operate from the business side • Enhance client satisfaction and retention

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    Experience & Cases

    • Resolved financial issues for continued service access • Facilitated payment method changes • Consulted other businesses on client support strategies

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    How to contact

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