Years of experience: 7

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Nikhil's Career Path
Digital Devices and Alexa Support ExecutiveMay. 2023 -
Present
AmazonDigital Devices and Alexa Support Executive
Delhi, IndiaI am responsible for resolving customer queries related to all Amazon digital devices and subscriptions. From troubleshooting the issues related to digital devices like echo etc. to issues related to digital subscriptions like Amazon Prime, Audible etc and Payment transaction queries, video quality problems etc all fall in my purview.
Customer Service AssociateAug. 2022 -
Feb. 2023
AmazonCustomer Service Associate
Delhi, IndiaI was the first point of contact for Amazon.uk customers, answering their requests through phone, chat and/or email – this included everything from order and product questions to payment matters and website guidance.
Assistant Facilities ManagerNov. 2021 -
Mar. 2022
SUSHMA Buildtech LimitedAssistant Facilities Manager
Chandigarh, India

Nikhil's Posts

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    How I can help you

    Join a dynamic company focused on enhancing customer satisfaction and retention. We specialize in providing top-notch service while creating engaging travel and lifestyle content to boost brand visibility and audience engagement.

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    People I am looking for

    The role involves managing customer queries, auditing service interactions, and suggesting improvements to enhance service quality. Additionally, you'll create compelling travel and lifestyle content to engage audiences and build brand trust.

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    Experience & Cases

    Required Skills: - Excellent communication skills - Experience in customer support - Content creation expertise - Ability to audit and suggest improvements - Strong storytelling skills

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    Salary & Benefits: - Competitive salary - Health and wellness benefits - Opportunities for professional growth - Flexible work environment - Engaging and supportive team culture

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    How to contact

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