Years of experience: 7

Chief Customer Officer (CCO)Client Relations SpecialistCustomer ServiceCustomer Retention SpecialistCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Pratham Hans's Career Path
Customer Success Lead APAC - Strategic AccountsMay. 2024 -
Present
SpotDraftCustomer Success Lead APAC - Strategic Accounts
Bengaluru, Karnataka, India
Senior Customer Success Manager - APACJan. 2023 -
May. 2024
SpotDraftSenior Customer Success Manager - APAC
Bengaluru, Karnataka, India
Senior Account Executive - GTM StrategistAug. 2022 -
Nov. 2022
CoobySenior Account Executive - GTM Strategist
- Led Cooby's GTM and Sales Strategy for India - Working with management on GTM and product adaption - Working alongside marketing to increase overall visibility - Handle the CSM initiatives and reach outs for the region - Strategies for product changes to improve conversion and revenue

Pratham Hans's Posts

  • 0

    How I can help you

    I assist organizations in establishing robust customer success frameworks and managing renewals efficiently. With significant experience expanding into APAC, I bring unique insights to drive growth.

  • 0

    People I am looking for

    Seeking clients who are open to innovative strategies and proactive solutions. Industries and sizes are flexible, aiming to collaborate with forward-thinking organizations.

  • 0

    Experience & Cases

    Achievements: - 100% Gross Revenue Retention - 120% Net Revenue Retention - 3-year Lifetime Value Previous Clients: - Airbnb - Notion

  • 0

    How to contact

No responses yet
0