Years of experience: 7

Help Desk SupportCustomer Success ManagerChief Customer Officer (CCO)FinanceService Quality ManagerComplaint Resolution Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Inka's Career Path
Assistant ManagerNov. 2021 -
Present
PT. Riser Jaya NusaindoAssistant Manager
Greater Jakarta Area, Indonesia- Developed and implemented a comprehensive reporting system for the Sales and Marketing team using Google Forms, streamlining data collection and analysis processes. - Minimized team miscommunication by enhancing data transparency and accessibility through the integration of a productivity management platform. - Monitored and managed progress across multiple construction projects, ensuring a...
Back End DeveloperJun. 2019 -
Nov. 2021
ShopeeBack End Developer
Jakarta, IndonesiaGolang, MySQL, Google Cloud, Google PubSub, Docker, Kubernetes, K6, Postman ⋅ Designed MySQL database structure ⋅ Designed and implemented server infrastructure ⋅ Responsible for engineering review documentations ⋅ Researched on external APIs usage and limitation ⋅ Researched on ElasticSearch ⋅ Responsible for incident reports when problem happens to record damage, root cause, timeline, and s...

Inka's Posts

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    How I can help you

    Efficiently manage customer requests and communication. Provide concise explanations of services and schedule appointments seamlessly. Unsure of competitive edges, but focus on clarity and organization.

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    People I am looking for

    Ideal clients include: - Riser Jaya Nusaindo - Sinabu Nusaindo

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    Experience & Cases

    Achievements include: - Managed complex debt collections - Scheduled for unexpected client visits Previous clients: - Assisted project managers with status updates - Supported in task summarization and reminders

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    How to contact

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