Years of experience: 2

AssistantCustomer Service🏐 SportsEntertainmentConsultingIT

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Abdel's Career Path
Graduate Teaching AssistantApr. 2025 -
Present
Northwest Missouri State UniversityGraduate Teaching Assistant
Maryville, Missouri, United StatesGraduate Teaching Assistant for the Object Oriented Systems class.
Data Science InternJun. 2024 -
Dec. 2024
Arab DecorData Science Intern
Casablanca Metropolitan AreaI participated in the creation of a Marketing Mix Model that enabled ranking of marketing channels based on ROI, leading to a23% cut in marketing spend and an 18% increase in revenue in two months. For real-time analytics, I optimized the process of data receiving and preparation by combining data via API from different marketing platforms as Meta, Google Search Ads and YouTube Ads. I also op...
Research InternJan. 2024 -
May. 2024
Al Akhawayn UniversityResearch Intern
Ifrane, Fès-Meknès, MoroccoI did extensive research on blockchain smart contract security analysis of key vulnerabilities andaudited famous hacks like the DAO Attack and Parity Wallet Hack. In this process, I measured the capabilities of security analysis tools such as Oyente and Mythril in finding security violations, promoting secure and reliable implementationsof blockchain technologies. I also designed advanced con...

Abdel's Posts

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    How I can help you

    Our company seeks to enhance customer satisfaction and loyalty through exceptional service. We focus on reducing churn and strengthening client relationships by offering tailored support solutions that align with our business goals.

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    People I am looking for

    The role involves addressing customer inquiries across various channels, resolving issues swiftly, and managing orders and billing inquiries. You will play a crucial part in providing clear product information and maintaining accurate records in CRM systems.

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    Experience & Cases

    - Excellent communication skills - Strong problem-solving abilities - Experience with CRM systems - Ability to manage multiple communication channels - Empathy and patience in customer interactions

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    - Competitive salary based on experience - Opportunities for professional growth - Flexible working hours - Health and wellness benefits - Supportive work environment

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    How to contact

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