Years of experience: 26

Sales ManagerBusiness Development ManagerSales & BizDevCustomer ServiceHelp Desk SupportCase Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
John's Career Path
Client Delivery ManagerFeb. 2022 -
Present
CoreLogicClient Delivery Manager
Oxford, Mississippi, United StatesClient Delivery Manager 2022 – Present • Partner with leadership to shape onboarding strategies for large-scale SaaS platforms, ensuring seamless transitions from demo to implementation. • Act as the primary technical point of contact for key accounts, driving client satisfaction and retention through lifecycle management, proactive communication, and thought partnership. • Lead client onboar...
System AdministratorAug. 2020 -
Feb. 2022
Desoto Technology GroupSystem Administrator
Olive Branch, Mississippi, United States
Support SpecialistAug. 2017 -
Aug. 2020
University of MississippiSupport Specialist
Oxford, MS

John's Posts

  • 2

    How I can help you

    Join a forward-thinking company that excels in SaaS lifecycle management, stakeholder engagement, and process optimization. We pride ourselves on a 95% client retention rate and a 20% increase in customer satisfaction, serving diverse industries.

  • 2

    People I am looking for

    This role involves leading client-facing teams to drive customer success and aligning technical solutions with business objectives. You'll manage SaaS platforms, oversee executive reporting, and ensure compliance with industry standards.

  • 2

    Experience & Cases

    Required Skills: - SaaS lifecycle management - Executive-level reporting - SLA management - Security compliance (SEC, FINRA, SOX) - Process optimization (LEAN/5S) - Cross-functional team leadership

  • 2

    Salary & Benefits: - Competitive salary based on experience - Performance bonuses - Health and wellness benefits - Professional development opportunities - Flexible working environment

  • 2

    How to contact

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