Years of experience: 7

TranslatorIndustrial DesignService Quality ManagerFashion DesignerCall CenterCustomer Support Representative

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Sofia's Career Path
PR, Community & Agenda ManagerAug. 2025 -
Present
Local BusinessPR, Community & Agenda Manager
Guatemala, Guatemala CityIn my current role, I manage the business’s public presence, community relationships, operations, and event programming calendar, making sure communication, engagement, and organization all work together to support growth and visibility. - Public Relations (PR) - Community Management - Agenda & Event Management - Operational Support
PR and Community ManagerFeb. 2025 -
Sep. 2025
Local BusinessPR and Community Manager
Guatemala, Guatemala CityAs PR and Community Manager, I was responsible for shaping the business’s public image, building relationships, and creating meaningful connections with customers and partners. My role combined strategic communication with hands-on community engagement to strengthen brand presence both online and offline. Impact: Through a mix of PR outreach, engaging content, and community-focused initiativ...
Customer Success ExecutiveOct. 2023 -
Present
ezCaterCustomer Success Executive

Sofia's Posts

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    About myself

    Proficient in performance marketing, PR, operations, and content creation. Boosted engagement for local projects and improved SaaS platform adoption. Known for structuring dynamic teams, managing events, and delivering customer-focused operations.

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    Job Description

    Desire a position enhancing operations, coordination, and customer experience. Seeking meaningful projects and collaboration, aiming to support teams with structure and innovative problem-solving. Eager to learn and contribute to impactful initiatives.

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    How to contact

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    How I can help you

    Efficiently manage social media, design flyers, and model media content. Enhance public relations and curate playlists. Oversee operations and provide tech support. Identify ad inefficiencies and improve campaigns with strategic plans.

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    People I am looking for

    Seeking partnerships with local businesses, bars, cafes, record shops, art galleries, and BPO industries. Ideal clients are those looking for innovative content solutions and strategic growth.

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    Experience & Cases

    Achievements include 30% revenue boost for a tap room in 3 weeks and 15% social media engagement rise in 1 month. Improved caterer response by 40% in 2 months. Worked with entrepreneurs, startups, small and marketing agencies.

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    How to contact

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    About myself

    Proficient in public relations, administration, and content creation. Over 5 years in customer support, with expertise in CRM and SaaS tools like Salesforce and Zendesk. Experienced in relationship management, event planning, and community engagement.

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    Job Description

    Seeking opportunities with startups or marketing agencies to enhance skills in content creation, social media, branding, and copywriting. Open to collaborations as a product tester, eager to contribute and grow in dynamic environments.

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    How to contact

No responses yet
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