Years of experience: 12

United StatesITSystem AnalystTech SupportData EntrySecurity Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Eric's Career Path
Availability AnalystAug. 2018 -
Present
ProactisAvailability Analyst
Newport News, Virginia
NOC Tier 2Jun. 2014 -
Aug. 2018
GANNETNOC Tier 2
• Proven work performance resulted in promotion to Tier 2. • Monitor 500+ physical and virtual servers, both Linux and Windows, and their services through tools such as EM7, SNMP, SCOM, Solarwinds, and New Relic • Remote accessing and preforming initial investigations via RDP(Windows) and SSH(Linux) to troubleshooting servers erroring in monitoring, and escalation to the appropriate team resp...

Eric's Posts

  • 2

    How I can help you

    • Support web applications • Cloud support • Server maintenance & monitoring • Extensive experience • Eager to learn

  • 2

    People I am looking for

    • Seeking remote clients • Flexible support hours • Tailored IT solutions

  • 2

    Experience & Cases

    • Upgraded servers to new OS • Built new Active Directory • Automated OS patching • Reduced maintenance time • Worked with Proactis

  • 2

    How to contact

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