Years of experience: 16

United StatesCommentatorSport FanUndergraduate StudentCustomer Service🏐 Sports

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Carlos's Career Path
General Merchandise Team LeadFeb. 2024 -
Apr. 2024
TargetGeneral Merchandise Team Lead
Ft. Worth, TX• Led and held others accountable • Communicated on multiple frequency devices and operated handheld scanners, and other technology equipment as directed • Worked independently and as part of a team • Managed workload and prioritized tasks independently • Accessed all areas of the building to respond to guest or team member issues • Climbed up and down ladders as needed • Scanned, handled, an...
Store ManagerJan. 2022 -
Aug. 2023
Al's Formal WearStore Manager
Ft. Worth, TX• Hire and schedule according to the store’s business • Demonstrate the company values in all interactions with employees and customers • Ensure all store staff is aware of company procedures (and any changes) • Write store schedules • Train staff per company protocol • Analyze store’s community and provide suggestions for marketing needs
Assistant Store ManagerMay. 2019 -
Sep. 2020
Vans, a VF CompanyAssistant Store Manager
• Leads an environment of productivity by ensuring store staff has the knowledge and skills to meet store goals for sales and customer engagement. Assists in managing labor and payroll expenses to maximize sales and profitability. • Ensures excellence in customer service in the store by modeling brand specific service standards as well as by monitoring customer feedback and responding to and ...