Years of experience: 23

Office AssistantCustomer Retention SpecialistCustomer Care SpecialistLive ChatChat SupportCase Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Adrianne's Career Path
Customer SuccessJun. 2019 -
Present
Richmond, Virginia AreagoHappy Labs builds better group communication tools. To date, we have 2 products: goHappy Hub! - A simple and powerful way to engage and mobilize your hourly workers. goHappy App - A group messaging platform that allows your group to communicate in a more organized, calm and collaborative manner.
Sales Operations SpecialistJan. 2019 -
May. 2019
Visual WorkforceSales Operations Specialist
Richmond, Virginia AreaVisual Workforce® enables companies to make informed decisions with workforce visualization; allowing for better workforce optimization and preparation. Effective utilization of employee skills and competencies is a commitment to a company’s greatest assets. While investing and supporting their people, a company is also able to quickly access workforce skills, identify gaps, and create opport...
Manager of Customer SuccessJan. 2016 -
Oct. 2018
SnagManager of Customer Success
Glen Allen, VirginiaAs the Manager of Customer Success I am focused on managing and growing our mid-market customer success team. The goal of the customer success team is to educate customers on hourly hiring best practices that ensure customers derive benefit from our products and consistently maintain satisfaction. This role requires a strong working relationship with other resource centers within Snagajob inc...