Years of experience: 25

Computer ScienceComputer engineerEngineerITConsultingEducation

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Marc's Career Path
Sr. Principal Domain Architect, ServiceNow PlatformSep. 2024 -
Present
Rimini StreetSr. Principal Domain Architect, ServiceNow Platform
Dallas, Texas, United States
Professional Services Customer Success ServiceNow Program ManagerFeb. 2021 -
Jul. 2024
Alcor Solutions Inc.Professional Services Customer Success ServiceNow Program Manager
Dallas, Texas, United States• Utilize strategic thinking and effective communication to guide leadership and teams, ensuring alignment between strategy and execution while adapting to evolving business needs. • Worked with multiple stakeholders from ideation to operations scaling 66% growth over 3 years to achieve 200% ROI. • Solution, ship and support products and processes leveraging OOTB ServiceNow including ITSM, Re...
Engagement ManagerJan. 2017 -
Feb. 2021
Grok, LLCEngagement Manager
Dallas, Texas, United States

Marc's Posts

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    How I can help you

    I specialize in assessing and diagnosing operational and technical challenges. By analyzing processes and technology landscape, I identify inefficiencies and map them to root causes, facilitate strategic alignment and optimize processes to ensure long-term value.

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    People I am looking for

    - Conduct thorough analysis of business challenges - Align objectives with strategic roadmaps - Prioritize initiatives for optimal business value - Implement consistent, automated workflows - Lead teams for timely project delivery

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    Experience & Cases

    - Experience with all sizes of enterprises - Proven track record in enhancing operational efficiency - Focus on sustainable, scalable solutions

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    How to contact

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