Years of experience: 4

Medical AssistantChat SupportSupport SpecialistClient Relations SpecialistCall Center SupervisorCustomer Support Representative

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Faizan's Career Path
Customer Service ManagerJul. 2025 -
Present
greyrankCustomer Service Manager
Lahore, Punjab, Pakistan
Self EmployedDec. 2021 -
Present
MedicsOncallSelf Employed
Lahore, Punjab, PakistanManage front-line customer service operations for medical practices, ensuring a seamless experience for patients from first contact through follow-up Coordinate appointment scheduling, confirmations, and rescheduling to minimize wait times and improve patient satisfaction Respond to patient inquiries, complaints, and service-related issues with professionalism and empathy Maintain patient con...

Faizan's Posts

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    How I can help you

    Offering comprehensive secretarial services tailored for medical professionals. Services include managing appointments, drafting letters, handling invoicing, and coordinating theatre bookings. Cost-effective solutions with flexible service options.

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    People I am looking for

    Ideal Clients: - Medical professionals seeking administrative assistance - Businesses needing customer service support - Anyone requiring reliable, flexible secretarial services

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    Experience & Cases

    Achievements: - Boosted private practice efficiency for many doctors - Provided top-notch secretarial support Previous Clients: - Mr. Ali Omar, Urologist - Ghazanafar Ali Anwar, Gastroenterology

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    How to contact

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