Years of experience: 13

Call CenterSupport SpecialistTelemarketerSales & BizDevGraduate StudentCustomer Service

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John's Career Path
Customer Success ManagerJan. 2025 -
Present
WodifyCustomer Success Manager
I provide software solutions to our customers based off of complex analysis of their business, mastery of the digital tools at my disposal, and an education-focused approach. My goal is for every communication with a customer to leave them more informed and confident in their success.
Customer SuccessJun. 2023 -
Jan. 2025
WodifyCustomer Success
Tuscaloosa, Alabama, United StatesPromoted to CSM
Customer Success AdvocateJan. 2022 -
Jun. 2023
DaxkoCustomer Success Advocate
Strategic customer service management, DEI project contributor and manager. One of six Growth Mindset Award winners in 2022, as well as ten different KPI recognitions throughout the year. 2023 Leadership Academy

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