Years of experience: 4

Data Entry AssociateEducationITTech SupportConsultingCopywriting

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Alexis's Career Path
Customer Service RepresentativeJul. 2023 -
Present
MeritorCustomer Service Representative
Fletcher, North Carolina, United StatesCoordinate global supply chain operations for key accounts, maintaining a 99% on-time delivery rate through collaborative scheduling and proactive issue resolution. Serve as the primary liaison between customers, production, and logistics teams, driving efficiency using Oracle ERP and real-time analytics.
Master SchedulerJun. 2022 -
Jun. 2023
MeritorMaster Scheduler
Fletcher, North Carolina, United StatesDirected production planning and materials scheduling across multiple lines, improving forecast accuracy and streamlining 15+ workflow processes. Partnered cross-functionally to support product launches and capacity planning.
Material Handling Supervisor & Material Flow SupervisorMay. 2021 -
Jun. 2022
MeritorMaterial Handling Supervisor & Material Flow Supervisor
Fletcher, North Carolina, United StatesLed a team of 30+ in two facilities, overseeing inventory movement, workforce management, and compliance with lead manufacturing standards. Collaborated with Quality to ensure specialty component integrity and traceability.