Years of experience: 18

Call CenterCustomer Success ManagerC-level ExecutiveCustomer ServiceConsultingEntertainment

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mohd Hakimi Jauhari's Career Path
Country Manager - CanadaFeb. 2024 -
Present
The eCEOsCountry Manager - Canada
Canada
Manager, PMO Governance (CEO Office)May. 2023 -
Jul. 2023
HAYAT Technologies Sdn BhdManager, PMO Governance (CEO Office)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia- Introduced a standardised project folder structure that helps Project Managers to better manage their project documents. - Introduced project document templates for Project Managers to use including Weekly Project Status Report, RAID Log and Project Change Request form. - Introduced and facilitated key Project Management and Scrum activities including weekly cadence calls, Sprint Planning a...
Manager, ITSM SolutionJan. 2021 -
Apr. 2023
GrabManager, ITSM Solution
Petaling Jaya, Selangor, Malaysia- Product Owner/Scrum Master/Project Manager for IT Service Management (ITSM) portal used by 3 different Business Units. - Saved, on monthly average, 150 hours of productivity man-hours by delivering new features and enhancements based on business impact and urgency, via monthly sprints using Agile Project Methodology. - Managed a team of 17 consisting of Developers, Testers, Business Analyst...

Mohd Hakimi Jauhari's Posts

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    About myself

    With 17 years of experience, I spearheaded video on-demand solutions for Bell Media and Sony Pictures Television. As a Product Owner, I led ITSM solutions for Grab, Southeast Asia's top e-hailing service.

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    Job Description

    Seeking remote roles to lead projects utilizing Scrum and Agile methodologies, aiming to drive innovation and efficiency in diverse digital environments. Open to dynamic opportunities that leverage my extensive project management expertise.

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    How to contact

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