Years of experience: 19

MarketingConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Shannon's Career Path
Director, Creative Agency OperationsJun. 2022 -
Jun. 2025
Success Academy Charter SchoolsDirector, Creative Agency Operations
New York, New York, United StatesLed strategic operations for an internal creative agency, overseeing the systems, structures, and workflows that powered high-volume, high-impact creative output. Managed a cross-functional operations team responsible for project management, resourcing, timelines, and executional oversight, ensuring alignment across strategy, creative, production, and experiential teams. Built scalable operat...
Business DirectorSep. 2012 -
Mar. 2022
Forsman & Bodenfors New YorkBusiness Director
New York, New York, United StatesLed account teams for some of the agency’s largest, longest-standing clients - overseeing integrated campaigns, managing multi-workstream accounts, and cultivating deep client partnerships. Grew into a leadership role over nearly a decade by consistently delivering strong work, balancing competing priorities, and mentoring high-performing teams. Known for bringing calm to chaos, translating c...
Account ManagerMay. 2008 -
Sep. 2012
GSD&MAccount Manager
United States Air Force BMW Norwegian Cruise Line Jarritos Soda

Shannon's Posts

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    How I can help you

    I streamline creative and marketing operations by designing frameworks that enhance workflow clarity, manage projects efficiently, and align strategies with business goals. This approach optimizes performance, ensures strategic alignment, and facilitates cross-functional cohesion.

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    People I am looking for

    Ideal clients include CMOs, Brand/Creative Heads, and Marketing Operations leaders seeking to build or scale in-house teams. Also, executives at growth-stage companies establishing their first in-house operations.

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    Experience & Cases

    - Success Academy: Led $12M in-house agency operations - Goldman Sachs: Directed digital presence and branding - Millennium: Managed social strategy - BMW: Oversaw global launches - U.S. Air Force: Employer branding campaigns

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    How to contact

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