About myself

With 30 years in operations and account management, I excel in building customer experience departments and auditing KPIs. Managed a multimillion-dollar office remodel, completing under budget and gaining media attention. Transitioned document storage to a cloud solution using agile methodologies.

Job Description

Seeking a fully remote role in quality assurance, focusing on interaction quality, KPI analysis, and customer experience team support. Looking to leverage extensive experience to enhance team performance and drive customer satisfaction in a dynamic environment.

How to contact