Years of experience: 18

United StatesCall CenterCustomer Support RepresentativeSupport SpecialistCall Center SupervisorHR

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Adam's Career Path
Senior Configuration AnalystDec. 2023 -
Present
Lockheed Martin SpaceSenior Configuration Analyst
Littleton, Colorado, United StatesManage Engineering Review Board and Cost Control Board Meetings Coordinate with internal Lockheed Martin teams and external customers to maintain project timelines, deliverables, and accuracy Own and manage action items for entire project to ensure needs are resolved on time and to expectations Provide training to Lockheed Martin employees and external customers on processes and systems. Crea...
Project ManagerJan. 2022 -
Dec. 2023
SpectrumProject Manager
Denver, Colorado, United StatesPlan, organize, control and execute training for 22 departments for major wireless network launch Ensure project deliverables completed on schedule and within budget. Coordinate all stages of project from planning to completion. Provide executive readouts and manage all communications for training programs Collaborate with multiple engineering teams, network operations groups, product, and fi...
Learning Technology ManagerJan. 2020 -
Jan. 2022
VisibleLearning Technology Manager
Denver, Colorado, United StatesManaged technologies used to onboard and support performance for multiple workgroups including learning management system (Lessonly LMS), Knowledge Management (Confluence), Customer Relation Management (Salesforce), issue ticketing system (JIRA), and employee systems guidance/automation (Kryon). Developed and managed employee training sandbox environment Developed and deployed all employee te...

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