City of Johannesburg, Gauteng, South AfricaI led the development and execution of a people strategy aligned to scale, service delivery, and cultural coherence in a lean, high-growth technology organisation. Positioned HR as a centre of excellence through strategic design, operational leadership, and culture-driven transformation across hybrid teams. Key Achievements: Organisational Design : Flattened structure and introduced mastery l...
City of Johannesburg, Gauteng, South AfricaKey Achievements: Organisational Design : Flattened structure and introduced mastery levels to create growth pathways and scalable delivery roles. Role Architecture : Defined T-shaped personas and a cross-functional competency framework tied to certification and progression. Culture Building : Led a reverse culture design—action first, insight second—embedding values into team mandates and ri...