Years of experience: 17

Startup FounderMarketingSales & BizDevConsultingBusiness OwnerCommunications Manager

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Kelly's Career Path
Managing DirectorJun. 2023 -
Dec. 2024
Automatit - Assa AbloyManaging Director
Director of Customer SuccessJan. 2022 -
Jun. 2023
DataGrailDirector of Customer Success
Director of Client SuccessSep. 2019 -
Jan. 2022
Automatit - Assa AbloyDirector of Client Success
Tucson, Arizona Area

Kelly's Posts

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    How I can help you

    Addressing churn by analyzing customer exit reasons, collecting product feedback, enhancing onboarding processes, and supporting CSM programs. Our strengths include accountability, customer focus, and relationship building to foster growth. Proven sales and customer success experience.

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    People I am looking for

    Ideal clients: - Tech startups - Consulting firms - Marketing agencies

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    Experience & Cases

    - Achieved 100% retention and revenue goals at a Series B startup - Redesigned sales training for a 300% rookie quota increase - Cut churn from 30% to 5% Previous clients: Salesforce, Instacart, Picsart, Roblox, Hubspot, Zoominfo, Cisco, Mulesoft

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    How to contact

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